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Executive Assistant (Remote)

Smart Workforce Solutions
3 days ago
Full-time
Remote
Australia

The Role

Remote (South Africa) |  Supporting an International Company 

Monday – Friday, Approx. 5:00 AM – 1:00 PM SAST (1:00 PM – 9:00 PM Brisbane time) with flexibility for events and quarterly planning days | Full-Time

R30 000 per month

Experience the freedom of working remotely while serving as the central operational anchor for an international multi-brand portfolio.

As the Executive Assistant, you will own the end-to-end operational execution, database management, and daily administrative systems for a business owner overseeing multiple holistic wellness and education brands. You will serve as the core operational anchor, bridging high-level project coordination, event moderation, basic financial bookkeeping, and customer inquiries with warmth and precision.

What You'll Do

  • Event Management & Zoom Coordination: Coordinate live and online Zoom events end-to-end, manage registrations on Trybooking/Eventbrite, execute reminder campaigns, and moderate live sessions.
  • Database Management & Data Hygiene: Perform monthly CRM/database synchronizations, manage contact tagging, build attendee profiles, and maintain data hygiene across all platforms.
  • Executive Support & Daily Triage: Manage daily email triage across multiple inboxes and maintain an extensive reminder system for client follow-ups, bill payments, and team milestones.
  • SOP & Operations Oversight: Develop, update, and standardize Standard Operating Procedures (SOPs) to eliminate operational errors and streamline business workflows.
  • Financial Bookkeeping: Execute basic weekly financial bookkeeping in Xero across up to 10 entity files, including recurring transaction coding and pricing updates.
  • Social Media & Customer Support: Monitor incoming social media inquiries, provide warm customer account support, and handle basic Canva content curation when needed.
  • Cross-Functional Project Coordination: Manage external vendor relationships and track special projects such as book publishing, course launches, and digital media conversions.

What You Bring

  • Experience & Certifications: 5+ years of senior executive assistant, operational, or business support experience handling fast-paced workflows.
  • Core Technical/Specialized Skills: Proficiency with Xero bookkeeping, event platforms (Trybooking/Eventbrite), CRM tools (GoHighLevel or equivalent), Zoom moderation, and Canva.
  • Background & Domain Expertise: Strong understanding of digital sales funnels, marketing launch environments, customer journeys, and alignment with holistic/heart-centered values.
  • Technical Translation / Delivery: First-language English proficiency (written and spoken) with flawless grammar, spelling, and high-level proofreading capabilities.
  • Working Style: Meticulous attention to detail, strong problem-solving independence, and a collaborative, empathetic communication style.

Remote Work Requirements

  • Hardware: Reliable personal laptop or desktop capable of running all role-required software.
  • Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
  • Workspace: A dedicated, quiet, and professional home-office environment.
  • Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

 

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