About the Role
We're looking for an exceptional, highly organised Executive Assistant / Personal Assistant to support the Director directly. This role starts part-time but is expected to grow into a full-time position as the business scales — we're looking for someone who wants this to become their main, full-time role over time, not part-time work fitted around other clients or commitments.
You'll start by training alongside our Client Operations Administrator (COA) team to build genuine working knowledge of the business, before moving into direct, ongoing support of the Director as trust is established.
Key Responsibilities
Business & operational support:
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Build working knowledge of the COA function — job coordination, CRM/scheduling systems, contractor and client liaison — through onboarding alongside the COA team
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Support recruitment coordination where needed: scheduling, candidate correspondence, shortlist tracking
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Help maintain oversight of the COA function once fully onboarded — liaising with the Operations Manager, tracking progress, and flagging issues early
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Keep master reference documents (handoff notes, trackers, schedules) accurate and current
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Draft and manage correspondence with estate agents, landlords, contractors, and suppliers where required
Personal assistant support (scope increases as trust is established):
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General diary and inbox management for the Director
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Booking meetings, calls, and travel; handling logistics and confirmations
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Drafting and formatting documents, letters, and internal notes
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Ad hoc research, admin, and follow-up tasks as they arise
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Acting as a reliable first point of contact and gatekeeper where appropriate
