Content Writer

Fresha is a global leader in the beauty and wellness industry, dedicated to transforming the way businesses and clients connect. Established with a mission to simplify booking, payments, and business management, Fresha offers an innovative platform that empowers thousands of salons, spas, and wellness centers worldwide. With a focus on user experience, technological innovation, and customer satisfaction, Fresha continuously strives to enhance the operational efficiency of its partners while providing seamless service experiences for clients. The company's commitment to sustainability and community engagement further underscores its position as a forward-thinking organization committed to positive impact and growth.

About The Role

Fresha is seeking a dynamic and detail-oriented Business Development Manager to join our expanding team. In this role, you will be responsible for identifying new business opportunities, building strong relationships with potential partners, and driving revenue growth. The ideal candidate will possess excellent communication skills, a strategic mindset, and a passion for the beauty and wellness industry. You will work closely with cross-functional teams to develop and execute growth strategies, enhance client onboarding processes, and ensure the delivery of exceptional customer experiences. This position offers an exciting opportunity to contribute to a rapidly growing company that is reshaping the industry landscape.

Qualifications

To be successful in this role, candidates should have a bachelor’s degree in Business Administration, Marketing, or a related field. A minimum of 3-5 years of experience in business development, sales, or account management within the technology or beauty and wellness sectors is preferred. Strong interpersonal and negotiation skills are essential, along with the ability to analyze market trends and develop strategic plans. Familiarity with CRM software and sales analytics tools is advantageous. Candidates should demonstrate a proactive approach, excellent organizational skills, and the ability to work independently as well as part of a team.

Responsibilities

Develop and implement strategic plans to identify and acquire new business opportunities that align with Fresha’s growth objectives.

Build and nurture relationships with prospective and existing clients, ensuring high levels of customer satisfaction and retention.

Conduct market research to identify emerging trends and competitive landscape, leveraging insights to inform business strategies.

Coordinate with marketing and product teams to develop targeted campaigns and promotional activities.

Negotiate contracts and agreements with potential partners, ensuring mutually beneficial terms.

Track and report on sales metrics, pipeline development, and overall performance to senior management.

Participate in industry events, conferences, and networking opportunities to promote Fresha’s brand and expand its market presence.

Collaborate with customer success teams to ensure a smooth onboarding process for new partners and clients.

Stay updated on industry developments, technological advancements, and regulatory changes impacting the business environment.

Benefits

Fresha offers a comprehensive benefits package designed to support our employees’ well-being and professional growth. This includes competitive salary packages, health insurance, and retirement plans. Employees have access to ongoing training and development programs to enhance their skills and career progression. We promote a flexible work environment that encourages work-life balance and provides opportunities for remote work. Additionally, Fresha fosters a collaborative and inclusive culture, recognizing and rewarding innovation, dedication, and excellence. Employees also benefit from various wellness initiatives, team-building activities, and performance-based incentives.

Equal Opportunity

Fresha is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, ethnicity, gender, age, sexual orientation, disability, or any other protected characteristic. We believe that diverse perspectives and backgrounds drive innovation and success, and we are dedicated to creating an environment where all employees can thrive and contribute to our shared goals.