Provides high-level administrative support to senior management, ensuring efficient operation of daily business activities. This role requires exceptional organizational skills, attention to detail, and a proactive approach to problem-solving. The Executive Assistant acts as a liaison between executives, team members, and vendors, supporting Fit Fusion’s growth in the Crunch network. Additionally, the position plays a vital part in overseeing and coordinating brand excellence throughout the network to monitor member experience and compliance.
What You’ll Do
- Manage executive meetings, projects, and cross-collaborate with the executive team on implementation of strategic initiatives
- Prepare and edit correspondence, reports, presentations, and other documents.
- Handle confidential information with discretion and professionalism.
- Assist in planning and executing company events and workshops.
- Track and manage budgets, invoices, and expense reports.
- Support recruitment, onboarding, and training processes for new staff members.
- Communicate with clients and vendors, addressing inquiries and resolving issues promptly.
- Partner with Fit Fusion leadership team advancing company growth and preparation for new location openings
- Coordinate and collaborate with Crunch corporate on brand excellence to assess member experience, staff performance, and adherence to company standards.
- Analyze secret shop reports and provide actionable feedback to leadership and staff for continuous improvement.
- Schedule and monitor secret shop visits across various fitness locations, ensuring thorough coverage and objective evaluations.
- Coordinate meetings and partnership with Crunch corporate with an emphasis on building the franchisee/franchisor relationship
What We’re Looking For
- Bachelor’s degree or equivalent work experience preferred;
- Experience in administrative or executive assistant roles, ideally in the fitness or wellness industry;
- Strong organizational, multitasking, and time-management abilities;
- Excellent written and verbal communication skills;
- Proficiency with office software, scheduling tools, and fitness management platforms;
- Ability to work independently and collaboratively in a fast-paced environment;
- Experience or familiarity with secret shop programs and quality assurance processes is an asset;
- Ability to analyze and interpret evaluation data for ongoing service improvement.
Why You’ll Love It Here
- Play a key role in shaping HR operations within a growing organization.
- Collaborative, people-first culture that values initiative and ownership.
- Competitive pay: $50,000–$55,000 (depending on experience and location).
- Comprehensive benefits package and growth potential.
This is a remote position.
Compensation: $85,000.00 - $90,000.00 per year