Data Entry

The UA – Data Entry will be focused on using automated systems to plan, coordinate and complete a high volume of transactions (e.g., obtaining information and managing account documentation such as quotes, proposals, internal risk evaluation documents, etc.), in support of our Underwriters or Agency representatives. Your job is to make it easy to get things done by providing fast, high quality service experience.  

Responsible for prepping new business issues, book consolidation quotes, renewal transactions, essential services, and direct support to the Underwriters. Communicates with Agent to obtain needed and required underwriting information. Use Policy Center and other automated systems to plan, coordinate and complete work.

Location:  100% REMOTE

Start Date:  March 30, 2026

Hours:  Mon – Fri: 9:30-6:00 EST (6 weeks training)

RESPONSIBILITIES:

·         Provide support for a wide variety of business insurance products and services

·         Identify forward-thinking solutions that resolve both stated and un-stated needs, making it easier to do business with The Hartford

·         Maintain a high level of performance measured by quality objectives and service performance indicators and behaviors.

·         Ability to Multi-task and Task-switching a plus

·         Ability to be flexible in all circumstances

·         Effective communication skills

****This is a 4–5 year project role with the possibility of moving into future on‑ or off‑phone positions.

FUNCTIONAL SKILLS

·         Critical thinking

·         Accountability

·         Adaptability

·         Ability to influence

·         Innovative

·         Reducing Customer effort

QUALIFICATIONS

·         High school graduate or equivalent certification.

·         High level of accountability and ownership

·         Strong Desk Management Skills

·         Insurance experience a plus

·         Ability to influence others internally and externally

·         Understanding of Property & Casualty Insurance a plus

·         Employ analytical thinking and problem solving skills

·         Understanding the root cause of problems