Clinical Data Entry Operator

Natera is currently seeking a Clinical Data Entry Operator I to join the operations team.  This position completes data entry according to standard operating procedures (SOP) with high efficiency and accuracy.  This is a remote position with days/hours listed below, hourly rate is $18 with an added swing shift differential.

Schedule:

Tues-Sat, 330pm-12am PST  ($18 hr plus swing shift differential)

PRIMARY RESPONSIBILITIES

• Perform data entry for a specific product and case type with high accuracy and efficiency. 
• QC information provided in laboratory information system (LIMS) to ensure proper accessioning.
• Accurately enter patient data into the Laboratory Inventory Management System (LIMS). 
• Ensure that the information in LIMS is up-to-date. 
• Ensure that all paperwork provided belongs to the patient. 
• Add clear notes and holds to identify & flag missing/discrepant information.
• Communicate electronically with various internal departments
• Expected to work holidays, if required to meet department SLA
• Protect patient health information (PHI) at all times to ensure compliance with HIPAA and privacy policies. 
• Maintain familiarity with standard operating procedures (SOP) and quality standards determined by the clinical laboratory. 
• This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job. 
• Employee must complete training relating to HIPAA/PHI privacy, general policies and procedure compliance training and security training as soon as possible but not later than the first 30 days of hire. 
• Must maintain current status on Natera training requirements. 
• Performs other duties as assigned.
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QUALIFICATIONS 

• BS/BA degree (preferred)
• High School diploma required
• Previous computer experience is required.

KNOWLEDGE, SKILLS AND ABILITIES

• Flexible in work time and shift as work schedule may be modified to meet operational requirements
• Familiarity with the Microsoft Office applications and Google Product Suite
• Knowledge of numeric, oral, and written language applications
• Good oral and written communication skills including excellent knowledge of correct spelling, grammar, and punctuation
• Typing speed of at least 45 wpm with high accuracy. 
• Job requires use of a computer, sitting, and typing during the entire shift.
• Ability to perform required duties with a high degree of accuracy and attention to detail. 
• Organization skills with an ability to stay focused on assigned tasks
• Able to deal with challenging circumstances, results-oriented
• Adaptability to change and self-starter
• Demonstrated ability to work creatively amidst competing priorities to meet goals/objective on time
• Willingness to learn new tasks and possess a positive, service-oriented attitude with the ability to work well with others
• Understands when and how to escalate issues appropriately
• Effective critical thinking skills and the ability to use good judgment.
• Flexibility to work overtime

Preferred skills and Experience

• Experience with LIMS
• Familiarity with medical terminology
• Problem analysis and problem solving
• Data collection and maintenance
• Previous industry experience
• Previous data entry experience