| Skill | Required/Desired | Amount | of Experience | 
| Developing data blocks in Argos using either the GUI or SQL. | 3 | Years | |
| Experience maintaining Argos security | 3 | Years | |
| SQL development | 3 | Years | |
| Writing reports for the Ellucian Banner ERP system, including knowledge of the Banner database Oracle tables. | 3 | Years | |
| Experience with the ServiceNow ticketing system or other ITSM ticketing system | 1 | Years | |
| Experience working with customers to document requirements of reports. | 2 | Years | |
| Familiar with ITIL change management practices | 6 | Months |